shipping + returns

we currently offer tracked shipping Australia wide. 

our orders are shipped using Australia Post, Couriers Please & Fastaway Couriers, depending on your location. 

delivery estimates: 

due to the current situation with covid-19, shipping is estimated to take between 10-20 days. however same-city orders are typically delivered within 5 days. 

returns: 

change of mind: we do not currently accept change of mind returns.

faulty: for any faulty products, please send us an enquiry or dm within 7 days of receiving your order, with images and as much detail as possible so we can remedy the situation via replacement or refund. 

incorrect order: if you order the incorrect item and it has already been shipped, we will not be able to offer a refund or exchange. if your order has not yet shipped, please contact us asap so that we may be able to adjust your order.

please note: all customised products cannot be refunded unless faulty.